We recently upgraded our site, and some customers are having issues adding items to their cart. If you do, please try the following:

  • Clear your browser's cache - this can clear up any possible conflicts the cache may be having with form submissions.
  • Try on another web browser, as well as within the browser's incognito mode.
  • When using incognito, if you are still experiencing this issue, confirm you have disabled browser extensions. 
  • Ensure the web browser is up to date on the latest version (While we don't support every browser, we do support most)
  • Try another device such as another computer or a cellphone. 
  • Ensure there are no pop ups being blocked in the web browser. 
  • Ensure you do not have any firewalls, VPNs (virtual private networks), or pop up blockers enabled on their device or network and blocking our site.

If you have more questions, don’t hesitate to get in touch by giving us a call or using the contact form.